Privacy Policy
This Privacy Policy describes how Sherpackage ("we", "us", or "our") collects, uses, and shares information when you use our website or mobile application (the "Service"). By accessing or using the Service, you agree to the terms of this Privacy Policy.
We collect the following types of information:
1. Personal Information:
When you register an account, make a purchase, or otherwise use our services, we may collect personal details such as your name, email address, phone number, and payment information.
2. Order Information:
Details related to your order including delivery address, items ordered, and payment status.
3. Location Data:
We collect and use location data (such as GPS coordinates) to enable delivery functionality, assign nearby riders, and improve service efficiency. Location data is collected only while the app is in use (foreground) and may be shared with our delivery partners to fulfill your order.
You can control location access through your device settings.
4. Usage Information:
This includes your IP address, browser type, operating system, pages visited, and interactions with the Service.
5. Cookies and Similar Technologies:
We may use cookies and similar tools to enhance user experience and analyze service usage.
We use the collected information to:
Provide, operate, and maintain the Service
Deliver products and services to your specified location
Improve and personalize your experience
Communicate with you about your orders or account
Analyze trends and monitor app performance
Detect fraud and ensure platform security
Comply with legal obligations
We may share your information:
With trusted service providers who help us operate our platform
With delivery partners for order fulfillment and location-based delivery
When legally required (e.g., court orders or regulatory requirements)
In case of a business transfer, merger, or acquisition
We implement reasonable security measures to protect your data. However, no system is completely secure, so we cannot guarantee absolute protection.
You may:
Review or update your account information at any time
Disable location access through your device settings (note: this may affect app functionality)
Opt out of promotional emails through unsubscribe links
We may revise this Privacy Policy occasionally. Changes will be posted on this page with an updated date.
If you have questions, contact us at:
Email: info@sherpackageonline.com